Privacy Policy

Last updated: April 22, 2026  ·  Effective immediately upon use of this website.

1. Overview

The Bottled Phoenix LLC ("Company," "we," "us," or "our") operates the website located at thebottledphoenix.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

We take the privacy of our clients and visitors extremely seriously. Given the sensitive nature of the work we do, supporting high-performing men through significant personal and professional challenges, the confidentiality of your information is not a legal formality for us. It is a core operating principle.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit an inquiry or contact form on the Site
• Complete an intake or application form
• Purchase or enroll in any of our services
• Communicate with us via email, phone, or messaging applications
• Participate in coaching sessions

This information may include your name, email address, phone number, professional information, personal circumstances, and financial information (collected and processed through our payment processor, Stripe; we do not store full payment card data directly).

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on those pages
• Referring URL
• Device type and operating system

This information is collected via standard web server logs and, if applicable, third-party analytics tools. We use this data only to understand general site usage and improve the user experience, not to identify individual visitors or build advertising profiles.

Sensitive Information

In the course of coaching engagements, you may share sensitive personal information including details about your health, mental health history, substance use, relationships, finances, and professional circumstances. This information is treated with the highest degree of confidentiality and is used exclusively to deliver and improve the coaching services you have engaged us for.

3. How We Use Your Information

We use the information we collect to:

• Provide, personalize, and improve our services
• Process payments and manage your account
• Communicate with you about your engagement, scheduling, and progress
• Respond to your inquiries and support requests
• Send service-related communications (not marketing emails unless you have opted in)
• Comply with legal obligations
• Protect the safety and rights of our clients and company

We do not sell, rent, or trade your personal information to any third party. We do not use your information for advertising purposes or share it with advertising networks.

4. How We Share Your Information

We do not disclose your personal information to third parties except in the following limited circumstances:

• Service providers: We use trusted third-party service providers to help us operate our business (e.g., Stripe for payment processing, Formspree or similar for form handling, scheduling software). These providers have access to your information only as necessary to perform their functions and are contractually obligated to keep it confidential.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Emergency situations: If we have a reasonable belief that you are in immediate danger of harming yourself or others, we may disclose information to appropriate emergency services or individuals who can help protect your safety.
• Your consent: We may share information with your explicit permission in circumstances not covered above.

We will never share your participation in our programs with your employer, family members, or associates without your explicit written consent.

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Coaching notes and session records are retained for a minimum of three years following the end of an engagement, unless a longer retention period is required by law or you request earlier deletion (subject to legal limitations).

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Communication during coaching engagements is conducted via encrypted platforms where possible. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately via the Contact page.

7. Cookies and Tracking

This Site uses minimal cookies. We use a session-level localStorage entry to remember your light/dark theme preference. We do not use advertising cookies, tracking pixels, or cross-site behavioral tracking. If we add analytics in the future, we will update this policy accordingly.

8. Third-Party Links

The Site may contain links to third-party websites (such as Stripe's payment portal or scheduling applications). This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to our legal retention obligations)
• Object to or restrict certain processing of your information
• Receive a copy of your information in a portable format

To exercise any of these rights, please contact us via the Contact page. We will respond within a reasonable timeframe.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Your continued use of the Site or services after any modification constitutes acceptance of the revised policy. We encourage you to review this policy periodically.

12. Contact

Questions or concerns about this Privacy Policy or our data practices may be directed to us via the Contact page. We take privacy inquiries seriously and will respond promptly.